Behind the scenes look at in-home video interview setup

How It Works

Our simple, five-step process makes preserving your family's history a rewarding experience.

Older woman laughing while talking with a younger man
1

The Initial Conversation

It all starts with a conversation. We get to know you, your family, and the person whose story we’ll be telling to ensure we understand your vision.

A professionally designed story booklet from Legacy Love Letters.
2

Story Preparation

We provide you with our expertly crafted question guide. This helps your loved one gather their thoughts and memories, making the recording session feel natural and relaxed.

View of an interview subject from behind the camera
3

The Recording Day

Our team arrives and creates a comfortable, relaxed environment in their home. We handle all the technical details, allowing for a natural and heartfelt conversation to unfold.

A close-up view of video editing software on a computer screen.
4

The Magic of Editing

Our team of storytellers gets to work. We professionally edit the footage, weaving in photos, music, and other media to create a polished, cinematic film.

A family laughing together in bed while watching a laptop.
5

Your Legacy Delivered

You receive a private digital link to your film, ready to be shared with family and cherished for generations. Your family's story is now preserved forever.

Common Questions, Answered

What if my parent is camera shy?

Our interviewers are experts at creating a comfortable environment. We guide them gently through conversation, free from scripts, making it feel like a chat rather than a performance.

Is this too expensive?

This is a one-time investment in a priceless heirloom. Many families find the cost comparable to a single family trip—but with an impact that lasts for generations—or see it as a meaningful alternative to other end-of-life expenses.

How fast is the delivery?

You’ll have the full, professionally edited film delivered to you in just two weeks from the recording date.

What about backups?

Every film is archived for a year of safekeeping. You'll never have to worry about losing this precious piece of your family's history during that time.

Will they look good on camera?

Absolutely. Our professional lighting, multi-camera setup, and gentle coaching are all designed to bring out their best and make them look natural and radiant.